The eFax Enterprise API enables high volume faxing directly from customer applications. The API provides a unified faxing and billing environment that simplifies the fax administration process.

Pages sent to your dedicated, toll-free fax number are passed securely―via Web post―to your application as PDF or TIFF, along with associated “wrapper” information (date/time, number of pages, caller ID, etc.). Your faxes are also available at our secure online-storage site. Plus, advanced auditing and various ways of tracking fax and reporting metrics.

Your faxes are sent by an SSL-encrypted HTTPS Web post and are delivered immediately. Delivery-status information is then passed back to your application (as a Web post or email). The quick and responsive delivery system can also obtain the status of any fax at any time.

Use case 1:
My hospital sends large numbers of medical orders to 3rd party healthcare providers. By integrating faxing directly with our electronic health record (EHR) system, the API streamlines the fax workflow to manage the volume. We no longer have to print and manually fax the documents.
Use case 2:
We are a large service organization that sends and receives faxes daily for placing orders with suppliers and responding to customer requests that come in by fax. Where we used to receive two separate bills for eFax and Developer, the eFax Enterprise API provides a unified environment for faxing and billing, simplifying the administration process.
Use case 3:
My department processes insurance claims, approvals, denials and appeals for healthcare customers. We process thousands of faxes per day. The eFax Enterprise API integrates inbound faxes with our workflow applications, automatically routing faxes to the correct folders, saving us countless hours of manual fax distribution.

Yes. Based on the RESTful standard for application development, which simplifies the application integration process.

Supports Token-based authentication using the Oauth2 standard.

An Administration API lets you easily add, delete or change users. A secure API Portal for private access to account settings, technical documentation and specifications,
as well as a Sandbox for testing.

Yes. eFax Corporate is the first major cloud fax provider to achieve HITRUST CSF® certification, reflecting the highest level of commitment to security and compliance in an organization. For integration into EHR systems and enhancing interoperability, our eFax Enterprise APIs have also been HITRUST CSF® Certified.

The eFax SAP Connector is certified under SAP’s BC-SMTP requirements and makes it easy to integrate NetWeaver, with eFax Corporate’s cloud-based fax-by-email service to meet your most demanding needs for secure corporate faxing.

With the SAP Connector integrated into your eFax Corporate cloud fax service is deployed in your environment, SAP will natively output your faxes as SMTP messages, (using the BC-SMTP Standard) which travel across the Internet directly to eFax, where we convert and process them to be delivered to your fax recipients.

We provide the most sophisticated encryption, Transport Layer Security (TLS), to ensure your faxes remain secure from point of origin to delivery. When the fax is delivered successfully, eFax sends a Delivery Status Notification (DSN) email back to the originating instance of SAP, where it can be routed to the proper module for your team to log the transmission for record-keeping and audit purposes.